Start with the details you know
Contact Us
Planning a visit, comparing prices or asking about transport? Choose any contact method below and send the date, time and number of guests. We will check which venues are operating and confirm the details that apply to your plan before anything is booked.
Choose the app you normally use
Begin with a date and time
Availability changes through the day. A preferred date and arrival time lets us check the relevant venue status and staff shift first.
Add your pickup point
If you need transport, include your hotel, border, ferry terminal or airport and the time you expect to be ready. We will confirm whether a car can be arranged and where to meet it.
Confirm the current terms
Venue prices, hours, overnight rules and promotions can change. We will state what has been confirmed for your visit, including any separate charge that the venue tells us about.
What to include in your first message
A short message with the following details is enough for us to start checking:
- The venue you are considering, or the kind of atmosphere you want
- Your preferred date and approximate arrival time
- How many people are going
- Your pickup point, if transport is needed
- Your budget range and any must-have requirements
Your enquiry stays focused on the arrangement
We only ask for information needed to answer your enquiry and coordinate the booking or transport you request. Please avoid sending unnecessary personal details. Our Privacy Policy explains how submitted information is handled.
Privacy Policy →Before you send a message
What happens after I message you?+
We first check the venue's current operating status and the details relevant to your request. If anything is missing, we will ask a short follow-up question before presenting the available option.
When will I know the final price?+
We will share the price and known inclusions after the venue confirms them for your date. Ask us to clarify any deposit, service fee or add-on before you agree to the booking.
What personal information should I send?+
Start with only your date, group size, budget and pickup point. We will tell you if any additional information is genuinely needed for the arrangement.
Which app should I use?+
Use whichever is most convenient: WhatsApp, WeChat, Line or Telegram. Keeping the conversation on one app makes later updates easier to follow.
Can I ask about a same-day visit?+
Yes. Include the earliest time you can leave and your current area. Same-day venue and transport availability will be checked before we confirm anything.
